bd baze Privacy Policy
At bd baze, your privacy is a core commitment, not a compliance checkbox. This Privacy Policy explains precisely what personal data we collect when you use our platform, how we use it, who we share it with, and how we keep it secure. We believe you deserve complete transparency about how your information is handled.
Our Privacy Commitments to You
Six principles that define how bd baze handles your personal information every day.
SSL Encryption at All Times
Every connection to bd baze is protected by industry-standard TLS/SSL encryption. Your login credentials, payment details, and personal information travel over an encrypted channel that prevents interception by third parties.
Payment Data Never Stored
bd baze does not store full bKash, Nagad, Rocket, or bank card numbers on our servers. Payment transactions are processed through secure payment gateways, and only masked references are retained for transaction records.
We Never Sell Your Data
Your personal information is never sold, rented, or traded to third-party advertisers or data brokers. bd baze shares data only where strictly necessary for service delivery, legal compliance, or fraud prevention.
You Control Your Data
Registered players can request access to their personal data, ask for corrections, or request deletion of their account data at any time by writing to [email protected]. We respond to all data requests within 30 days.
Transparent Cookie Use
bd baze uses cookies only for essential platform functionality, session management, and aggregate analytics. We do not deploy invasive third-party tracking cookies or cross-site behavioural profiling tools.
Responsible Data Practices
bd baze applies data minimisation principles — we collect only the personal information genuinely required to provide our services, verify player identity, and comply with applicable anti-money laundering obligations.
1 Data We Collect
When you register for and use the bd baze platform, we collect a range of personal information that enables us to provide our services, verify your identity, process payments, and maintain a safe and fair gaming environment. The following table summarises the categories of data we collect, the source of that data, and the primary purpose for which it is collected.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, National ID (NID) number, passport number | Account registration, KYC age and identity verification |
| Contact Data | Email address, Bangladeshi mobile number | Account communications, transaction alerts, support |
| Financial Data | bKash/Nagad/Rocket wallet references, bank account references, transaction history | Processing deposits and withdrawals, anti-money laundering checks |
| Technical Data | IP address, device type, operating system, browser type, session tokens | Platform security, fraud detection, session management |
| Usage Data | Games played, bet amounts, session durations, login timestamps | Responsible gaming monitoring, platform improvement, bonus eligibility |
| Communication Data | Support chat transcripts, email correspondence content | Service delivery, dispute resolution, quality assurance |
| Location Data | Country and city inferred from IP address | Regional service delivery, fraud prevention |
1.1 Data You Provide Directly
The majority of personal data we hold is provided directly by you when you create a bd baze account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotional campaign. You have full control over the accuracy of this information and are responsible for keeping it up to date.
1.2 Data Collected Automatically
When you visit and use the bd baze platform, certain technical and usage data is collected automatically via server logs, cookies, and similar technologies. This includes your IP address, the pages you navigate to, the games you open, and the duration of your sessions. This data is used primarily for platform security, fraud prevention, and aggregate performance analytics — it is not used to build individual advertising profiles.
1.3 Data from Third Parties
In limited circumstances, bd baze may receive personal data about you from third parties. These include payment providers (such as bKash, Nagad, and Rocket) who confirm the status of a transaction, and identity verification services used as part of our KYC process. We use this externally sourced data only for the specific purpose for which it was shared with us and retain it for no longer than is necessary for that purpose.
2 How We Use Your Data
bd baze uses your personal data for a defined set of purposes, each of which has a clear legal basis. We do not use your data for any purpose not described in this Privacy Policy without first notifying you and, where required, obtaining your consent.
2.1 Service Delivery
The primary use of your data is to provide the bd baze service to you. This includes creating and managing your account, processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels, settling bets and game outcomes, crediting bonuses and promotional rewards, and providing English-language customer support around the clock.
2.2 Identity Verification and Fraud Prevention
bd baze is legally and operationally required to verify the identity of its players. Your identity and financial data is used to complete KYC checks, to detect and prevent fraudulent activity, to identify and block bonus abuse, and to comply with applicable anti-money laundering (AML) obligations. Where fraud or suspicious activity is detected, we may share relevant data with law enforcement or regulatory authorities as required by law.
2.3 Responsible Gaming
Your usage data — including session length, betting frequency, deposit amounts, and loss patterns — is monitored by bd baze's responsible gaming systems. This monitoring helps us identify players who may be showing signs of problem gambling behaviour and to intervene appropriately, including through the application of deposit limits, time-out periods, or self-exclusion. Please see the Responsible Gaming page for full details of these tools.
2.4 Platform Improvement and Analytics
Aggregate, anonymised usage data is analysed to understand how players navigate the platform, which games are most popular, and where technical or user experience issues may arise. This analysis drives improvements to the bd baze platform. Importantly, analytics data is used in aggregate form and is not used to make individual automated decisions that affect your account.
2.5 Marketing Communications
With your consent at the point of registration, bd baze may send you promotional communications about new games, seasonal bonuses (such as Eid and Pohela Boishakh promotions), BPL cricket betting offers, and other relevant updates. You may withdraw your consent to marketing communications at any time by contacting [email protected] or by using the unsubscribe mechanism in any marketing email. Withdrawal of marketing consent does not affect the delivery of service-critical communications such as transaction confirmations and account security alerts.
2.6 Legal Compliance
In certain circumstances, bd baze is required by law to process and retain personal data. This includes retention of financial transaction records for AML compliance, response to court orders or regulatory requests, and cooperation with law enforcement investigations into suspected fraud or criminal activity. Processing in these circumstances is not subject to your right to object or erasure.
3 Data Sharing & Disclosure
bd baze does not sell, rent, or trade your personal data to any third party for commercial purposes. Data sharing is limited to the specific categories of recipients described in this section, each of whom is bound by appropriate data protection obligations.
3.1 Payment Service Providers
To process your deposits and withdrawals, bd baze shares the minimum necessary transaction data with the relevant payment service provider — for example, your registered bKash or Nagad mobile number and the transaction amount. These providers process your data solely to facilitate the requested transaction and are contractually prohibited from using it for any other purpose.
3.2 Identity Verification Partners
As part of our KYC process, bd baze may share identity documents and related personal data with specialist third-party identity verification services. These partners operate under strict data processing agreements and are required to apply the same level of data protection as bd baze itself.
3.3 Technology and Infrastructure Providers
bd baze uses third-party technology providers for hosting, database management, platform security, and customer support tooling. These providers may process personal data on our behalf as data processors. They are selected carefully, are bound by data processing agreements, and are not permitted to use your data for their own purposes.
3.4 Game Software Providers
Certain games on the bd baze platform are provided by third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as anonymised session identifiers) necessary to deliver and certify the integrity of their game content. They do not receive your full identity or financial data.
3.5 Legal and Regulatory Disclosure
bd baze may disclose personal data to government authorities, law enforcement agencies, or courts where required to do so by applicable law, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of bd baze, its players, or the public. In such cases, we will disclose only the minimum data required to comply with the legal obligation.
4 Cookies & Tracking
bd baze uses cookies and similar technologies on its platform. This section explains what cookies we use, why we use them, and what limited choices you have in relation to them.
4.1 What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device on subsequent visits and to remember certain information about your session — such as whether you are logged in, your language preference, and your session state within a game.
4.2 Types of Cookies Used by bd baze
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, login state, CSRF protection, platform security | Session only (deleted on browser close) |
| Functional | Remembering your display preferences, language settings, and game lobby state | Up to 12 months |
| Analytics | Aggregate page view and navigation data to understand platform usage patterns (anonymised) | Up to 24 months |
| Fraud Prevention | Device fingerprinting signals used to detect suspicious login patterns and account takeover attempts | Up to 6 months |
4.3 Strictly Necessary Cookies
Strictly necessary cookies cannot be disabled as they are essential for the bd baze platform to function. Without them, you would not be able to log in, maintain a game session, or process a deposit. These cookies do not track you across other websites and are deleted when you close your browser session.
4.4 Managing Cookie Preferences
You can configure your browser to refuse all non-essential cookies or to alert you when cookies are being set. Please be aware that disabling functional or analytics cookies may affect your experience on the bd baze platform — for example, your display preferences may not be saved between sessions. Instructions for managing cookies in common browsers are widely available from browser support pages.
4.5 No Third-Party Advertising Cookies
bd baze does not deploy third-party advertising cookies or participate in cross-site behavioural advertising networks. No advertising network is granted permission to place cookies on the bd baze platform or to track bd baze players across other websites for advertising targeting purposes.
5 Data Security
bd baze applies a layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure.
5.1 Technical Security Measures
- TLS/SSL encryption: All data transmitted between your device and the bd baze platform is encrypted in transit using current TLS standards. This protects your login credentials, personal details, and financial data from interception.
- Data encryption at rest: Sensitive personal data stored in bd baze databases — including KYC document references and financial transaction records — is encrypted at rest using industry-standard algorithms.
- Access controls: Access to personal data within bd baze's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal access to player data is logged and auditable.
- Password hashing: Account passwords are never stored in plain text. They are hashed using a strong one-way algorithm before storage. bd baze staff cannot read your password and will never ask you for it.
- Intrusion detection: bd baze operates continuous network monitoring and intrusion detection systems to identify and respond to security threats in real time.
5.2 Operational Security Measures
bd baze requires all staff and contractors who handle personal data to undergo data protection and security awareness training. Access credentials for internal systems are subject to periodic review. Third-party service providers are assessed for security standards before being granted access to any personal data.
5.3 Reporting a Security Concern
If you believe your bd baze account has been compromised, that you have received a phishing communication purporting to be from bd baze, or if you have identified a security vulnerability in our platform, please contact our security team immediately at [email protected]. bd baze will acknowledge all security reports within 24 hours and will take immediate steps to investigate and remediate any confirmed issues.
6 Data Retention
bd baze retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general guide.
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account identity data | Duration of account + 5 years post-closure | AML compliance and legal obligation |
| Financial transaction records | 7 years from transaction date | Financial record-keeping and AML requirements |
| KYC documents | 5 years post-account closure | Regulatory compliance |
| Support communications | 3 years from last interaction | Dispute resolution and quality review |
| Usage and session data | 24 months from collection | Responsible gaming monitoring, platform analytics |
| Marketing consent records | Until consent is withdrawn + 2 years | Evidence of consent for compliance purposes |
| Analytics cookies | Up to 24 months | Platform improvement analysis |
Where a player requests deletion of their account and personal data, bd baze will delete or anonymise all data that is not subject to a mandatory legal retention obligation. Data subject to a mandatory retention period (such as financial transaction records required under AML law) will be retained for the minimum legally required period and then permanently deleted.
7 Your Privacy Rights
As a bd baze player, you have a number of rights in relation to the personal data we hold about you. bd baze is committed to honouring these rights promptly and transparently. All rights requests should be submitted in writing to [email protected].
7.1 Right of Access
You have the right to request a copy of the personal data that bd baze holds about you, together with information about how it is used, where it came from, and with whom it has been shared. We will provide this information free of charge within 30 days of receiving a valid request. For complex or numerous requests, this period may be extended by a further 30 days, and we will notify you of any extension.
7.2 Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your bd baze account settings. For corrections that require identity verification — such as a name change — you may be asked to provide supporting documentation.
7.3 Right to Erasure
You have the right to request that bd baze delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and there is no other legal basis for processing, or where the data has been unlawfully processed. As noted in Section 6, certain data categories must be retained for mandatory legal periods and cannot be deleted on request during that time.
7.4 Right to Restriction of Processing
In certain circumstances — for example, while a data accuracy dispute is being resolved — you have the right to request that bd baze restricts the processing of your personal data. During a restriction period, bd baze will store your data but will not actively process it for other purposes.
7.5 Right to Object to Marketing
You have the absolute right to object to the use of your personal data for direct marketing at any time. Withdrawing marketing consent will not affect your ability to use the bd baze platform or receive service-critical communications. To withdraw marketing consent, email [email protected] or use the unsubscribe link in any marketing communication.
7.6 Right to Data Portability
Where bd baze processes your personal data on the basis of your consent or in order to fulfil a contract with you, and where that processing is carried out by automated means, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format. This right applies to data you have provided directly to bd baze, such as your account profile information and preference settings.
8 Policy Updates & Contact
bd baze reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, applicable law, or regulatory guidance. We encourage you to review this page on a regular basis to stay informed about how we protect your personal information.
8.1 Notification of Material Changes
Where changes to this Privacy Policy are material — for example, a significant change in the categories of data we collect, a new data sharing arrangement, or a change in your rights — bd baze will notify registered players by email to the address associated with their account at least 14 days before the change takes effect. For minor, non-material changes (such as editorial corrections or clarifications that do not affect your rights), the updated policy will be published on this page without advance notice. The date of the most recent update is displayed at the top of this page.
8.2 Contact for Privacy Matters
For all privacy-related enquiries, data subject rights requests, or concerns about how bd baze handles your personal information, please contact our support team:
- Email: [email protected] (plain text — not a clickable link)
- Subject line for rights requests: "Privacy Rights Request" or "Data Deletion Request"
- Response time: Acknowledgement within 24 hours; full response within 30 days
- Support availability: 24/7 English-language support
8.3 Governing Version
This Privacy Policy is written in English. The English version shall prevail in the event of any inconsistency arising from any translation. This Privacy Policy was last reviewed and updated in January 2026 and applies to all personal data processed by bd baze in connection with the bd-baze.com platform.
8.4 Children and Minors
The bd baze platform is strictly for individuals aged 18 and above. bd baze does not knowingly collect personal data from persons under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has created an account on bd baze, please notify us immediately at [email protected].
This Privacy Policy was last reviewed and updated in January 2026. bd baze reserves the right to update this policy at any time. The current version will always be available at bd-baze.com/privacy-policy.
Your Privacy Is Protected — Now Enjoy the Platform
With your personal data protected by SSL encryption and responsible data practices, you can focus on what matters — great games, live cricket betting, and fast payouts on bd baze.